I am so glad I have two "clerk" stories to tell you tonight. I hate to always just talk about bad service because it makes me sound like a person that nobody can please, and that is not true at all. I am very easy to please. Just give me good service. We demand it from our employees. Our clerks will walk out into the parking lot to your car if they see you need help.
After lunch with Phylly at TGI Friday's, I decided I needed to quit procrastinating and go buy a new carpet vacuum. I have always been a Sears Kenmore Canister/Carpet Vac lover, but somebody at Kenmore that obviously never had used a vacuum in his/her life, decided to CHANGE the model I love, and when they did, they ruined it. I had researched this several months ago, and I knew about the change, but I thought since I was at the mall already, I would go look at the Progressive vacuums at Sears one more time, and maybe by some miracle they would be changed BACK to the way they used to be.
It takes a Y bag, but we don't have any Y bags. We only have Y/Z bags, but you can use the Y/Z bags with it.
Then she tries to put my phone number and my name in the computer. She messed that up over and over. We had to keep starting all over. Finally, she got the thing sold to me. She said I could pick it up at the package pick-up door. She took my receipt and started walking away with it. I asked her where she was going. She said she was going to the package pick-up dept to tell them I was coming. I started to take my bags and go find the down escalator when I noticed her walking back to me. She said again, I'm going to take this to package pick-up, but you can go there and get your vacuum. Okay. She walked away again, but turned around shortly and came back to me. She said, "Here is your receipt. Just take it to package pick-up".
Isn't it just UNbelievable? These clerks are so poorly trained. They don't know the product or the register or the routine. I was very patient with the girl, because it was obvious she had some mental issues. I wasn't in a hurry and I didn't insult her or rush her. I felt really sorry for her though because she sure wasn't prepared to do that job. I basically sold myself the vacuum.
So THAT was the salesgirl story.
I came home with my new vacuum and hauled the big box into the house and sat it up against Jerry's desk and forgot about it. I came back into my sewing room to fix my amoeba blouse per the other Joy's (I'll call her Joy2) comment. I was finished with it and taking a picture for Joy2 when my doorbell rang. It was Margaret!!! I was so happy to see her. She came over to inform me that Phylly was NOT my ONLY friend. I said, "Good, come in and let's go out to dinner." We fixed our faces -- I changed my shoes -- and we left with no idea at all where we were going to eat. It was 5:00. Margaret said she wanted to show me the house she and her husband built years ago that she had sold and would love to have back. So we drove over to her old neighborhood, and I parked in front of her very lovely x-home. I could certainly see why she missed it so much. Then we walked across the street to talk to a good friend and x-neighbor of hers, Betty. Then Betty's husband came out. I think his name was Jay. Both very nice people. All four of us discussed restaurants, and one of them mentioned Longhorn. AHAAAAAAAAAAAAAA!!! THAT is where that darling Jerrod works that waited on us a couple weeks ago. I decided that I wanted to go there, and Margaret didn't care where we went.
We arrived and I asked for Jerrod to wait on us. The girl wanted to know WHICH Jerrod. "You mean there are TWO of them", I said. The girl explained that one was a waiter and one was a bartender. I chose the waiter, and sure 'nuf -- it was the same sweet Jerrod. He remembered me or, at least, said he did. He was just as nice and helpful and friendly. Margaret said he was a flirt. I did see him wink at her, and he practically sat in her lap when she offered him a seat next to her. When we were done eating, Margaret had to visit the little girl's room. While she was gone, another couple -- old like us -- came and sat at the booth right behind me. Jerrod went over and introduced himself and started talking to them. After a couple of minutes, I heard the lady in the booth say, "You sure are cute!" to Jerrod. So, seeeeeeeeeeeeeeeeeeee. It isn't just me. He really is a great waiter. Too bad they can't clone him to sell vacuums at Sears!
And THAT was the waiter story -- both in the same day!
Riiiiiiiiiiing, Riiiiiiiiiiiiiiiiing -- Gotta grab the phone -- Be right back.
Okay. It is an hour later. I just heard from my daughter for the first time since last October. She called to say that her son, John, (Boo Bear) has decided to get married while he is home. His fiance' is still a Senior in High School. Wow! Things sure can change fast in a Grandma's world. His girlfriend is as lovely as he is, so it is a good thing. I can't imagine that they will still want to come to our house, but my daughter says he does. WARNING! Watch for my emotions to go through the roof. John leaves from his short visit home to go to Alaska. He is in Boston, MA right now.